This free online course on Introduction to Software Quality Management will begin by introducing you to the evolution of software quality. You will learn about quality assurance, total quality management and process improvement for product quality, reducing costs, as well as accelerating schedules. You will gain an understanding of the ISO 9000 structure and the reasons for acquiring an ISO certification. You will also learn about ISO 9001 requirements.

This course will then introduce you to the Software Engineering Institute Capacity Maturity Model (SEI CMM). You will learn about how the SEI CMM can be used in the capacity evaluation and software process assessment. You will study the key process areas in CMM as well as learn about the Personal Software Process which is a scaled-down version of the industrial software process and is used by individuals. You will also learn about Six Sigma and its aim to eliminate defects.

Lastly, this course will introduce you to software reliability measurement. You will learn about the major problems in software reliability measurements as well as how software reliability keeps changing throughout the life of the product. Furthermore, you will learn about hardware and software failure curves and the differences between them. You will also learn about software reliability estimation technique, Jelinski and Moranda model, as well as Littlewood and Verrall's model. Start this course today and improve your knowledge of software quality management.