In the free online course Quality Control Circles - Lean Participation Model for Teams you will learn that Quality Control Circle (QCC) is a program which creates a culture in an organization for workers and mid-level employees to come forward, form a cohesive team and play their role in solving workplace problems. Business challenges are broken down into modular themes, and thus improves the workplace performance in different areas of Lean, Quality, Productivity, Cost Minimization, Safety, Ergonomics etc.

This course will help facilitators, coordinators and top management in any organization to understand the QCC Program. The program was developed first in Japan and has transformed the industrial landscape there with tremendous improvements in quality control. The term Quality Control Circle is often used interchangeably with other terms such as Lean Quality Circle, Kaizen Circle and others.

In this course, learners will study: the attributes of the successful Quality Control Circle program; the basic QCC working framework; variations between lean circle and quality circle; different roles and responsibilities of a QCC program; workflow phases of a QCC program; and other different implementation aspects. So, why wait? Start the course today and learn how you can successfully implement a QCC program!